Policies
Website Policy
This website is owned and operated by KiwiPro Building Supply Limited, a New Zealand-owned company dedicated to providing high-quality building supplies to both trade professionals and everyday Kiwis.
By accessing and using our website, you agree to the terms outlined below. These terms are designed to ensure transparency and protect your interests whether you're a trade customer, business client, or a home DIYer.
General Website Information
The content on this website is provided in good faith and is intended as a general overview of our products, services, and operations. While we strive to keep all information accurate and up to date, it should not be considered a substitute for direct consultation with an authorised KiwiPro Building Supply representative.
Mentions of third-party companies, logos, brands, or images on our website do not imply endorsement, affiliation, or recommendation unless explicitly stated.
Legal Disclaimer
While every effort is made to ensure the accuracy and relevance of information on our website, we make no warranties or representations, express or implied, about its completeness or reliability.
KiwiPro Building Supply reserves the right to update or amend any part of the website, including product details, specifications, availability, and pricing, without prior notice.
Privacy Statement
We respect your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
This policy explains how we collect, use, and protect your data when you visit our website, whether you’re browsing, making an enquiry, or placing an order.
Collection and Use of Personal Information
When you visit our website, we may collect the following types of information:
- Technical data such as your IP address, browser type, pages visited, and time spent on our site.
- Personal information you voluntarily provide (e.g. through forms, contact requests, online orders, or newsletter sign-ups).
This information is used to:
- Process orders and respond to enquiries
- Improve your browsing experience
- Enhance customer service and support
- Provide relevant marketing and communications (with your consent)
We will not share your personal information with third parties except where required by law or where it is necessary to fulfil your request (e.g. courier delivery).
For Trade & Business Customers (B2B)
If you’re a business or trade account holder, we may also collect information such as business name, GST number, credit terms, and account activity to manage your trade relationship with KiwiPro Building Supply.
This information is stored securely and used strictly for business operations and communication purposes.
Use of Cookies
Our website uses cookies to improve functionality and tailor content to your interests. Cookies help us understand how visitors interact with our website so we can improve the experience.
You can manage or disable cookies through your browser settings. However, some features of our site may not function properly without them.
Data Security
We take data protection seriously. KiwiPro Building Supply uses appropriate technical and organisational measures to safeguard your information from unauthorised access, loss, or misuse.
Our systems are regularly reviewed and updated in line with industry best practices and current data protection standards in New Zealand.
External Links
Our website may contain links to third-party websites. Please note that these websites are not controlled by KiwiPro Building Supply and are not covered by this policy. We recommend reviewing their privacy policies separately.
Contact Us
If you have any questions about this policy, your personal data, or would like to update or access the information we hold about you, please get in touch with us:
KiwiPro Building Supplies
Phone: +64 27 341 8290
Email: info@kiwiprosupplies.co.nz
Address: Unit B5, 930 Great South Road, Penrose, Auckland -1061